Square Expands Its Reach Into Small-Business Services: Office Round-Up

Square Expands Its Reach Into Small-Business Services. What is Square? The six-year-old payments start-up began by offering small, square-shaped credit card readers that plug into smartphones or tablets. The device helps small businesses easily accept credit card payments. Read more at www.nytimes.com How Do You Create a Culture of Service? In December, Points of Light […]

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Mobile Apps Improving Guest Services in the Hospitality Industry

The travel industry has been on the forefront of using mobile technology to enhance the customer experience – impacting how consumers plan and book vacations, track flight itineraries, navigate tourist destinations, and more. In turn, the neighboring hospitality industry is also making changes. Hotels in particular are now offering apps to reach a new level […]

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