Time to embrace social media—or pay the cost

It’s often difficult for hospitals to determine the quality of care a patient received during a hospital stay. While doctors tend to gauge success by whether or not a patient was cured, the patient experience oftentimes goes well beyond mere medical diagnosis. 1,2,3 HCAHPS—a survey that determines Medicare funding based on patient rated categories such […]

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Is That an Office In Your Pocket? Office Round-Up

Is That an Office In Your Pocket? Earlier this month, IBM launched their first batch of enterprise apps, designed in partnership with Apple. The apps bring IBM’s big data and analytics software to Apple devices, so employees can tackle complex projects on their phones and tablets. If a storied company like IBM is embracing mobile […]

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