retail trends and forecasts

Retail trends: facilities managers as customer experience experts

The current era is often called the e-commerce era, a pronouncement usually accompanied by a doom-and-gloom forecast for the future of traditional retail. But the real retail trend is toward an era of omnichannel commerce necessitating integrated customer experience across all channels. This poses a significant challenge, and is bringing a new player to the […]


Creating the Offices of Tomorrow, Today

From traditional office spaces to the modern, open-office concept, workplaces are constantly undergoing change. Not only are working environments shifting, the way people work is also evolving, making it imperative that the janitorial and sanitation industry stay ahead of the curve in an effort to meet the evolved demands of building occupants. That is why […]


From Menus to the Mini-Bar: The Latest Trends in Lodging Restaurants

Food and travel go hand-in-hand. Part of exploring a new place or culture is experiencing the local cuisine. Now more than ever, travelers are expecting hotel restaurants to go above and beyond their expectations and not only provide top quality lodging experiences, but also the best food experiences the destination has to offer. As with […]