The quality of a business space often translates into the quality of the business provided. As a result, building owners are constantly considering ways to upgrade their facilities to attract and retain quality tenants.
A critical area in ensuring tenant satisfaction in Class A buildings is the restroom facilities. Surveys have suggested that a patron’s perception of a business is heavily influenced by the quality of the bathroom. Likewise, surveys show potential tenants rank clean restrooms higher on their list of desired move-in incentives than items such as office renovations and rent-free promotions.
Employees make multiple trips to the bathroom during the day so they are quite attuned to the cleanliness and amenities. A poor bathroom also leaves a lasting impact on the clients of a business, while a nice facility enhances the reputation of a business. On the surface, this might sound trivial but think about the bathrooms in the offices you visit. I will bet there are more than a few you’d like to forget.
Thus, it’s important for Class A facility owners to ensure that their restrooms are in top shape to boost tenant satisfaction.
This year, the SCA Tork brand is developing premium products for the Class A office space to communicate the importance of hygiene where high standards and aesthetics go hand-in-hand. Featured products include premium two-ply extra soft paper towels designed to be dispensed one-at-a-time to avoid waste or unsightly towel spillage in the restroom. A full suite of Tork products and services will be launching in select markets across the country this year and will also be featured at BOMA 2012.
Restrooms play a crucial role in tenant satisfaction. Therefore, providing the extra touches and amenities can really make an impact in what defines a Class A office space.