It’s often difficult for hospitals to determine the quality of care a patient received during a hospital stay. While doctors tend to gauge success by whether or not a patient was cured, the patient experience oftentimes goes well beyond mere medical diagnosis. 1,2,3 HCAHPS—a survey that determines Medicare funding based on patient rated categories such […]
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Hotel guest satisfaction is at an all-time high, scoring 784 points on a 1000-point scale, according to the 2014 North American Hotel Guest Satisfaction Index Study by J.D. Power. From upscale luxury to economy/budget, hotels have stepped up their game by 27 points since 2012—making a huge, positive impact on guest experience and brand relevance.1 […]
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Technology That Defends Against Hospital-Acquired Infections. In the news: Medicare cut payments to five Middle Tennessee hospitals because of failure to control healthcare-associated infections (HAIs) and prevent serious complications. Read more at www.cleanlink.com 3 Surprising Hospital Leadership Trends. Over the last two decades there have been dramatic shifts in the composition of the country’s demographics. […]
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When training hospital staff, it’s easy to overlook one of the most fundamental disease prevention practices due to its simplicity. While most Americans begin learning to wash their own hands as toddlers, as adults in the health care industry, they must pay special attention to this safety precaution in an effort to protect their patients. […]
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13 Ways to Stop Drinking Soda for Good: Healthcare Round-Up. You know soda’s not exactly good for you — but at the same time, it can be hard to resist. Its sweet taste, pleasant fizz and energizing jolt often seems like just what you need to wash down your dinner, get you through an afternoon […]
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Know the Impact of Food on Your Health. Food has become a centerpiece of American life, filling holiday celebrations, family milestones, and gatherings of friends or co-workers, regardless of the holiday or the season. What we sometimes forget, however, is the enormous effect food and beverages have on our health and well-being. The connection between […]
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With many businesses overhauling their health programs as the Affordable Care Act rolls out, it’s more important than ever for employers to help employees navigate an increasingly complex healthcare landscape. According to the Altarum Institute, Americans spend more time researching car purchases and new appliances than they do choosing doctors and health plans. Employers can […]
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Primary Care and Public Health: A Partnership to Change America’s Health. Everyone from U.S. Senators to major media outlets (USA Today, the New York Times, the Wall Street Journal) and advocacy outlets is talking about the primary care physician shortage. This shortage could grow as the number of insured Americans increases thanks to the Affordable […]
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The fist bump. Considered one of the only equal nonverbal gestures in the world, it went viral in 2008 when President Barack Obama casually fist-bumped his wife, First Lady Michelle Obama, during his presidential campaign. But along with the gesture’s novelty, fist bumps are being hailed as the cleanest of nonverbal expressions. As the public […]
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How Exercise Keeps Us Young. Active older people resemble much younger people physiologically, according to a new study of the effects of exercise on aging. The findings suggest that many of our expectations about the inevitability of physical decline with advancing years may be incorrect and that how we age is, to a large degree, […]
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