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Five tips to keep your restaurant’s catering from cratering


In the last decade, the crush of new competition has forced restauranteurs to look for revenue beyond their dining rooms — and catering has emerged as one of the biggest boosts to the bottom line. It is now a $58 billion business in the U.S. — fully 11% of total foodservice industry revenue — and […]

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Five Missing Links to Chain Restaurant Success


If you’re in the chain restaurant business, you may feel like new competitors, not customers, have been eating your lunch. Restaurant traffic is down, and delivery is up, driven, literally, by the disruptive likes of Uber Eats and Grub Hub. Convenience is the killer app, served up by everyone from supermarkets with healthy meal kits […]

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Four Ways Ecommerce Can Grow Your Foodservice Business


The foodservice industry has sometimes been slow to capitalize on all that ecommerce offers. For instance, the second-largest distributor in the US was still taking orders by fax, phone and paper as recently as 2013. Now, however, as foodservice players of all sizes learn to thrive in the digital era, the “e” is rapidly coming […]

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How to Make Meal Kits a Convenient Path to Growth


It was the perfect dinnertime storm: time-strapped online natives (millennials), with a taste for the fresh and interesting, discovered meal kit delivery services and signed up in droves, pushing US sales to some $4.65 billion annually by 2017. The foodservice industry faced massive disruption. Retail, in the form of brick and mortar grocery, suffered another […]

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Will the sharing economy eat into your foodservice business?


When you hear the term “the sharing economy,” do you immediately think of Uber and Airbnb? If you’re in the restaurant or food service business, you should also be thinking Feastly, EatWith, or any number of non-traditional dining platforms that have popped up recently, eager to disrupt your industry and take your revenue. Because while […]

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Succeeding in Food Service by Getting Personal


Millennials understandably eat up much of the attention in the foodservice industry – but it’s the wise restauranteur who looks past generational generalities and thinks about how to reach the individual. One research study after another confirms that the millennial “me society” (an evolution of its parents’ “me generation”) increasingly demands – and rewards – […]

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How to put the customer first with self-order foodservice kiosks


To understand what the new generation of self-order kiosks can mean to your restaurant, cafeteria or even food truck, start with the meaning and origin of the word kiosk itself. It harks back centuries, traveling through the languages of Persia, Turkey, France and Germany, originally conveying an intriguing sense of “open pavilions.” That openness and […]

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How to Make Takeout Deliver Profits for Dine-In Restaurants


What does the future hold for dine-in restaurants? It holds a carry-out bag in one hand and a smartphone in the other. It may even hold a few extra dine-in customers for those flexible enough to give their patrons multiple options for staying loyal and engaged. In many ways, that future is already here. Digital […]

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