If you’re in the chain restaurant business, you may feel like new competitors, not customers, have been eating your lunch. Restaurant traffic is down, and delivery is up, driven, literally, by the disruptive likes of Uber Eats and Grub Hub. Convenience is the killer app, served up by everyone from supermarkets with healthy meal kits […]
Keep readingHow to put the customer first with self-order foodservice kiosks
To understand what the new generation of self-order kiosks can mean to your restaurant, cafeteria or even food truck, start with the meaning and origin of the word kiosk itself. It harks back centuries, traveling through the languages of Persia, Turkey, France and Germany, originally conveying an intriguing sense of “open pavilions.” That openness and […]
Keep reading