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Better Business in Lodging

hotel lodging hand bad reviews

How hotels should handle bad online reviews

Posted on January 27, 2020

In this digital age, there is one guest who will never, ever leave you: the unhappy traveler who posts a bad online review. The Internet, for better or worse, lasts pretty much forever, and so do bad reviews. What, then, is a good hotelier to do? Each hotel has an average of 238 reviews spread […]

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Posted in Lodging | Tagged bad reviews, happy customers, Hotel

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