In the last decade, the crush of new competition has forced restauranteurs to look for revenue beyond their dining rooms — and catering has emerged as one of the biggest boosts to the bottom line. It is now a $58 billion business in the U.S. — fully 11% of total foodservice industry revenue — and […]
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Square Expands Its Reach Into Small-Business Services. What is Square? The six-year-old payments start-up began by offering small, square-shaped credit card readers that plug into smartphones or tablets. The device helps small businesses easily accept credit card payments. Read more at www.nytimes.com How Do You Create a Culture of Service? In December, Points of Light […]
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The travel industry has been on the forefront of using mobile technology to enhance the customer experience – impacting how consumers plan and book vacations, track flight itineraries, navigate tourist destinations, and more. In turn, the neighboring hospitality industry is also making changes. Hotels in particular are now offering apps to reach a new level […]
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