Bleisure travelers combine business and leisure within a single trip. How can hotel managers deliver for this dual purpose?
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How hotels enhance sustainability to improve ratings and bookings
You can forgive traditional hoteliers if they seem “green” with envy these days. After all, more sustainability-minded competitors are starting to significantly outperform them in everything from customer satisfaction to ultimate financial performance. Just consider recent reports from TripAdvisor and Cornell University. Trip Advisor GreenLeaders lead in hotel customer ratings Several years ago, TripAdvisor – […]
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Why innovative hotels are awash in savings – on water.
For years, many hotels were literally letting profits run down the drain, by neglecting water conservation. But today, the lodging industry is leading the way in innovative water management, saving money, boosting profits and providing an excellent example of why sustainability is becoming an indispensable business practice. Lots of water, lots of opportunity Hotels use […]
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Three Reasons Hotels and Restaurants Are Buzzing About Bees
You expect to see people in all sorts of fancy suits at high-end hotels and restaurants. But a beekeeper’s suit? Most definitely. If you look past all the Giorgio Armani-clothed patrons checking in at the Fairmont in Georgetown, the New York Hilton, or the Carmel Valley Ranch in Carmel-by-the-Sea, California, you may also notice a […]
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It’s Time to Check in on Your Hotel’s Training
We’re almost 20% through the 21st century, and yet leading experts say that training for the lodging sector is still stuck in 19th century techniques. It’s time for an update and upgrade in hotel training. Old ways miss out on new opportunities There are some 100 million employees in the hospitality industry worldwide. The sheer […]
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Well, Well, Well: How Healthy Programs Add Healthy Hotel Profits
The hotel industry continues to be healthy, with one recent report forecasting increases in “occupancy, average daily room rate, revenue per available room, total operating revenue and gross operating profits from 2017 to 2018.” But growth is slowing after nearly a decade of continued building — a situation that usually precedes a downturn. Hoteliers, of […]
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The Real Dirt on Hotels vs. the Sharing Economy
Disruptive business models are all the rage — and none has caused more industry rage than Airbnb. The hotel industry is in the midst of a multi-million-dollar effort aimed at regulators and consumers alike, looking to get shared accommodations to play by the rules, and consumers to realize what it means that they’re not. Even […]
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