Explore how ensuring public spaces such as entrances, reception rooms and corridors are clean and can support a more patient-focused healthcare service.
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Why personal hygiene is key to preventing HAIs
Infection prevention is everyone’s responsibility. Discover why personal hygiene is key to preventing HAIs.
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6 ways sustainability boosts the bottom line for nursing homes
A recent report labeled waste as the “new norm” for nursing home operations. And we’re not just talking about trash. The waste of energy, materials and drugs – and the related waste of employee time – adds up to the most dangerous waste of all when it comes to the health of your facility: wasted […]
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How to address consumer stress over healthcare costs
It’s an all-too well-known fact, so familiar that the healthcare industry may be tempted to forget it: consumers are stressed-out about healthcare costs, and there’s no easy cure. But for their health, and also the well-being of the healthcare industry, professionals need to keep the issue top of mind, with an eye toward alleviating the […]
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How to Tell if Healthcare Consumerism Will Help or Hurt You
It’s no secret that people are increasingly impatient with traditional norms of healthcare. Internet-empowered consumers are taking charge, disrupting the health provider space just as thoroughly as they have upended the retail, hotel and taxi industries, to name just a few. The healthcare industry, however, is complex and changes require a wide-spectrum of considerations. If […]
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How to Create Long-Term Success in Long-Term Care
How much of a challenge is long-term care in our society? The numbers speak for themselves: half of all people turning 65 now will need long-term care (LTC) in their lifetimes. That translates to 15 million people by 2050, more than twice the current number. In any challenge, of course, lies opportunity for diligent, creative […]
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Navigating the traps of Health-Associated Infections (HAIs) as a healthcare worker
75,000 people die each year as a result of health-associated infections (HAIs)1. That’s double number of people that die in car crashes every year2. According to a California Department of Public Health study, 722,000 HAIs occur yearly during a hospital stay1. Across the country, that costs hospitals more than $30 billion each year—a staggering number […]
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Nurturing the patient’s family: Five ways to optimize the patient family experience.
Patient satisfaction scores are gaining ground as indicators of a hospital or healthcare facility’s ability to deliver quality patient care and improve clinical outcomes. Satisfaction scores, however, are not always based on the patient or customer’s experience alone. They also extend to family members and caregivers who are just as much a part of the […]
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Making the grade:
Three tech-savvy ways to improve the patient experience
In today’s world, technology evolves rapidly and patients expect to see the same technological conveniences in their healthcare facility as they do in their daily lives. For healthcare facilities, embracing the latest technology trends can help them become better patient environments. While technological advancements are often adopted quickly in a care delivery or clinical setting, […]
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Three ways restroom hygiene can impact patient health
In the business of healthcare, every patient’s experience and recovery time at a healthcare facility can dramatically affect HCAHPS or patient satisfaction scores. Keeping these scores up is good for continued positive patient recommendations. While there are many factors that affect patient satisfaction, sometimes it’s as simple as keeping patient restrooms clean. In fact an […]
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