The current era is often called the e-commerce era, a pronouncement usually accompanied by a doom-and-gloom forecast for the future of traditional retail. But the real retail trend is toward an era of omnichannel commerce necessitating integrated customer experience across all channels. This poses a significant challenge, and is bringing a new player to the […]
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The big changes in foodservice for 2020 aren’t just about shifting tastes – they’re also about consumers’ changing lifestyles. Here are seven trends that will shape what’s on the menu and how you serve it up this year. 7 trends every menu planner needs to know 1. Quality and creativity rule Quantity was once king […]
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It’s no secret that, in a “foodie” culture, food and beverage (F&B) is an increasingly important part of hotel profitability. Revenue from F&B has grown an average of 5.5% over the past decade, with profit margins steadily improving, from just under 25% to nearly 30% in the same timeframe. Given that ninety-three percent of travelers […]
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People are keeping their cars longer and longer – an average of nearly 12 years according to one industry survey. That means that auto shop owners can significantly boost the lifetime value of each and every customer if they master these five keys to keeping customers happy today…tomorrow…and farther into the future than ever before: […]
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Technology is transforming every facet of modern life, and nowhere is the impact more dramatic than in manufacturing. The pace of change is so rapid, and the technologies so complex, that it is easy for manufacturers to become overwhelmed. One way to achieve a sharper focus as we head toward Industry 4.0 is to first […]
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The terms “hygiene” and “the Internet of Things” (IoT) may seem worlds apart – unless your world is industrial hygiene management. In that case, you may feel overwhelmed trying to sort out the hype from the helpful information. Here’s a quick introduction to the current practice and future potential of IoT in the management of […]
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From traditional office spaces to the modern, open-office concept, workplaces are constantly undergoing change. Not only are working environments shifting, the way people work is also evolving, making it imperative that the janitorial and sanitation industry stay ahead of the curve in an effort to meet the evolved demands of building occupants. That is why […]
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Food and travel go hand-in-hand. Part of exploring a new place or culture is experiencing the local cuisine. Now more than ever, travelers are expecting hotel restaurants to go above and beyond their expectations and not only provide top quality lodging experiences, but also the best food experiences the destination has to offer. As with […]
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