hotel labor shortage

3 keys to counter lodging’s labor shortage

It’s hardly a secret that the lodging industry labor shortage has hotel HR departments working overtime. Thanks to low unemployment, higher minimum wages, and changes in immigration laws, the labor pool is unusually low, and employee turnover is exceptionally high – 70% annually. With labor costs already the largest line item on hotel balance sheets […]

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hotels can improve sustainability with green methods

How hotels enhance sustainability to improve ratings and bookings

You can forgive traditional hoteliers if they seem “green” with envy these days. After all, more sustainability-minded competitors are starting to significantly outperform them in everything from customer satisfaction to ultimate financial performance. Just consider recent reports from TripAdvisor and Cornell University. Trip Advisor GreenLeaders lead in hotel customer ratings Several years ago, TripAdvisor – […]

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experiential travel

How “handcrafted” hotels grab more guests with local experiences

In an increasingly homogenized world, consumers in all categories are craving authenticity and originality – and nowhere is that more evident than in the hotel industry. One survey of 1000 hoteliers found that more and more guests are rejecting cookie-cutter hotels in favor of those that help them experience the true essence of a place […]

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Hotel water savings innovation

Why innovative hotels are awash in savings – on water.

For years, many hotels were literally letting profits run down the drain, by neglecting water conservation. But today, the lodging industry is leading the way in innovative water management, saving money, boosting profits and providing an excellent example of why sustainability is becoming an indispensable business practice. Lots of water, lots of opportunity Hotels use […]

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